Gianteaglelistens! When I say it listens I really mean it. Giant eagle is always ready to listen to it’s customers and help them in every possible way. Now, I am sure you want to know all about this. So, hop on board with me, as I take you through all the information you need to know about gianteaglelistens.
What is Gianteaglelistens?
Gianteaglelistens is the official customer satisfaction survey of Giant eagle. In this survey, you will be asked questions related to your previous visit at the store. This survey allows you to redeem 10 perks into your advantage card if you have one. If you don’t have the card, then you will get an opportunity to be a part of the sweepstakes, where in you could win a $2,000 gift card. This option is available only after you finish answering all the questions asked in the survey honestly.
Why should we take this survey?
This survey is conducted by Giant eagle to know about all it’s flaws. So, that they can improve on these grounds and provide better services to their customers. They are always looking for ways to give the best to their customers and worried whether their customers are feeling satisfied or not. With this survey, they can now get all this information. If you take the survey, then you can share in your personal experiences with them. If you are willing to give any negative feedback, don’t step back, do it. Once you share in the information, the company will work on it and make sure that it does not repeat again.
Rules and regulations
Anything needs a set of rules and regulations to function efficiently, similarly a survey also has a set of regulations to abide to. So, the ones you must follow are enlisted below-:
- This survey is applicable in only participating stores.
- The gift card can only be used once.
- Gift card received cannot be transferable not can it be withdrawn in the form of cash.
- Majors i.e., anyone who is 18 or above that can be a part of this survey.
- Decision of the manager over any issues related to this survey, is final.
- You can get one 10 perks bonus every 30 days.
- If you have an advantage card, then the 10 perks would be directly added to your account.
- The bill from your previous visit at the store is highly important. You cannot stat the survey without that.
- Any electronic device like the smart phone, laptop, PC with good internet connection are required for this survey.
- Employees of the Giant eagle cannot be a part of this survey.
- Purchases of milk, prescription drugs, alcohol and tobacco are excluded when Giant Eagle gift cards are provided as prizes.
- One prize per person is allowed per household.
How do we take this survey?
Knowing how to take the survey is the most important part. So, let’s get to that. The steps to take the survey are mentioned below-:
- Firstly, open the official webpage of gianteaglelistens through the link provided- https://www.gianteaglelistens.com/
- This gets you onto the official survey page, where in you will be thanked for sparing time out to take this survey.
- You will then have to enter the survey code that is printed on your bill from your previous visit. Click on the blue ‘start‘ option to get started.
- Multiple questions will be asked in the survey, which are very simple and easy. In some questions you will have to share your written feedback whereas in others you might have to rate them.
- Towards the end, you will be asked your ‘gender‘ and ‘age‘.
- Later, you will be asked various personal details like ‘Name‘, ‘E-mail address’.
- On the same webpage, you will also see a space wherein you can enter your advantage card’s number. This number is available at the back of the advantage card. Make sure to enter the 12-digit number from the digit ‘4’ without including any spaces.
- You have now completed the survey!
If you had an advantage card, then don’t forget to redeem the 10 perks into the card. If not, then by giving in your personal information you have just joined into the sweepstakes. Don’t worry, the personal details provided are never shared with anyone and are safe. If you are having any technical glitches, contact Giant eagle about it through the provided details.
Contact details of Giant eagle
The contact details of Giant eagle are mentioned below. Do feel free to contact them.
- You can call them on the number provided- 800.553.2324
- Connect with them on Facebook through the provided link- https://www.facebook.com/gianteagleinc/
- Contact them on Instagram by clicking on the link provided- https://www.instagram.com/gianteagle/
- Follow them on Twitter with the help of this link- https://twitter.com/GiantEagle
Questions asked in the survey?
If you are getting all jittery about the questions that will be asked in the survey. Then, let me tell you some of the questions that you may across in the survey, to relax you a bit. You will be asked to-:
- Rate the nature of experience that you had in your previous visit at the store.
- Express your inclination and feelings over Giant eagle.
- Rate the overall maintenance of the store
- Staff’s behavior towards you
I hope you understood what exactly this survey was all about. Do share in your honest feedback and opinions with the company. Spare in some time to take this survey and help the company in improving the services you receive. Share in your experiences with us in the comments section below. If you have any kind of queries or suggestions feel free to input them below. Thanks! Cheers!