Firehouselistens Survey – Official Customer Feedback Program by Firehouse Subs

Do you ever get craving for eating a tasty, juicy and crunchy sandwich? What is your favourite options during such time? Many of you many say Firehouse Subs! And why not? It is after all one of the best sandwich centre with affordable rates and quality products. Do you know the reason why Firehouse Subs is so successful? Well, it is because of ‘Firehouse Listens’

What is Firehouse Listens?

Firehouse Listens is the official customer satisfaction survey by Firehouse Subs. This customer survey works as a medium to bring the opinions of the customers to the authorities at Firehouse Subs. You can tell about your experience at the Firehouse Subs as a customer. You can tell them about your opinions and remarks freely. The survey collects feed back from customers which help the Firehouse Subs to grow actively towards betterment. Moreover you can also tell about your complaints and bad experiences through the firehouse listens customer satisfaction survey. Good and wise always appreciated by Firehouse Subs. In short, through firehouse listens, the Firehouse Subs franchise gain in-depth knowledge of their popularity amongst the general crowd.

Why should you take part in Firehouse Listens customer satisfaction survey?

In return for your good deed to tell them about their services and food, the Firehouse Subs rewards its active customer family with a grand prize of $500 each month!

Similar Surveys – MyWegmansConnect & TelltheBell

How to take part in Firehouse Listens customer satisfaction survey?

Since the customer survey is intended to be used by persons of all age groups (except underage individuals) the entire process is very simple and easy to understand. However, there are some important rules

Rules to take part in the Firehouse Listens customer satisfaction survey:

  1. You must be legal citizen residing in of one of 50 states in the United States of America, Puerto Rico and Canada are also eligible for the Survey.
  2. You must be at least 16 years old to take part in the customer survey.
  3.  You should not employees of the Firehouse Subs.
  4. You should not be a sponsor of Firehouse Subs sweepstake.
  5.  You should not be immediately related to any of the employee of Firehouse Subs.
  6. You must not be an ex-employee of Firehouse Subs.
  7. You must not be immediate relative to an ex-employee of Firehouse Subs.
  8.  Sponsor reserves right to cancel or change sweepstakes at any time for any reason
  9. Entry limit for one purchase bill or address is one person with one method at a time.
  10. Purchase bill is not necessary to take part in the firehouse listens customer satisfaction survey.
  11. Make sure you read the privacy policies of the Firehouse Subs
  12. Sponsors have rights to cancel your entry if they find something inappropriate or outside the rules.

Firehouse listens customer satisfaction survey by online Method:

This method needs you to have a compulsory purchase bill. You need the following things in order to take part in the firehouse listens survey by online method..

  1. Purchase receipt from your last visit to any firehouse subs store
  2. A mobile phone or tablet or laptop according to your preference.
  3. Good internet connection.

Steps for taking the survey are as follows:

Visit Firehouse Subs survey portal. Read the privacy policy of Firehouse Subs carefully.

  1. The server will ask you to choose between two languages English and Spanish. Choose according to the one that suits you the best.
  2.  Take out your Firehouse Subs purchase bill receipt from the store. Here is the reason why it is important. The purchase bill has a unique validation code that is applicable for one time use. It is your ticket to take part in the Firehouse Listens Survey.        Enter the survey code carefully. As shown in the picture below:                           
  3. Enter the total amount you spent during your last visit to the Firehouse Subs store. It will also be listed on your purchase bill.
  4. Once you have filled the details click on ‘Start’. The server will redirect you to the page of the survey.
  5. The survey page contains a series of general questions about the Firehouse Subs Store and Food including your overall satisfaction with the Firehouse Subs food and service, the good available on the menu, its quality, quantity and variety, freshness of the servings, the attentiveness of the store staff, behaviour and customer service provided by them, overall condition of the restaurant, hygiene, sanitation and cleanliness, availability of stores in the vicinity, how frequently you visit the stores, availability of newly launched food items in the menu, problems you encountered, your feed back, ratings, reviews and suggestions.
  6.  Once you give your answers click on ‘Submit’.
  7. Now the server will ask you about your general information like name, phone number, email address etc. To register you for the Sweepstakes Entry.

Firehouse listens customer satisfaction survey by Mail Method:

You do not need a purchase bill for this method. It uses traditional mailing.

  1. Take a 3×5 inches rectangular card or paper.
  2. Handwrite your general information on it. Meaning your name, address, phone number, email address.
  3. Put the card in a #10 envelope and put right amount of postage stamp.
  4. Mail the envelope to the following address:
    Firehouse “Customer Survey” Sweepstakes
    PO Box 428
    Macedon, NY 14502-0428.
  5.  You will be registered for the Sweepstakes Entry.

Final Words:

This is all about Firehouse Listens the official customer satisfaction survey by Firehouse Subs. Do spread the word about it amongst your friends, colleagues and family. If you still have any doubts regarding the survey process feel free to comment in the section below.

Also Read: TalktoWendys Official Survey

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